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Lynx Knowledge Base

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Search verified guidance, browse by Lynx module, or practice a workflow in a safe, self-guided simulation.

Published guidance

Article library

15 articles available now
ContactsRead

Contact and Contact Group Management

Create, organize, archive, duplicate, merge, and associate Contacts and Contact Groups.

7 min
DashboardRead

Dashboard and Widgets

Add custom or system widgets to visualize filtered Lynx data on your Dashboard.

5 min
EventsInteractive + Read

Create an Event

Learn how to open Events, begin a new record, complete the required information, and submit it through a safe Lynx-style simulation.

10 min
EventsRead

Event Actions

Add an Action to an Event and understand approval, completion, verification, assignments, and notifications.

6 min
EventsRead

The Event Lifecycle: Statuses and Review

Understand how scheduled, added, submitted, action-dependent, and reviewed Events move through their statuses.

7 min
MonitoringInteractive + Read

Add a Monitoring Event

Record a Monitoring Event with its location, sample information, dates, and configured Additional Fields.

10 min
MonitoringInteractive + Read

Add a Monitoring Location

Create and verify a Monitoring Location with its asset, type, coordinates, and optional location features.

8 min
MonitoringRead

Monitoring in Lynx: Start Here

Understand how Monitoring Locations, Events, Results, compliance views, and supporting configuration work together.

7 min
MonitoringRead

Using Lynx's Offline Functionality

Prepare Lynx for field use, recognize offline status, and sync Events and Monitoring records safely.

6 min
ReportsRead

Filtering the Grid

Filter Lynx grids to focus records, prepare exports and reports, and drive Dashboard widgets.

5 min
Ruby AIRead

Ruby AI

Ask Ruby questions about authorized Lynx data and understand the settings that shape its response.

6 min
SettingsRead

Configure Event Settings

Configure Event fields, categories, subcategories, correspondence types, and Action workflows.

7 min
SettingsRead

Installing the Lynx App to Your Home Screen

Install Lynx from a supported browser for quick access on Android, iOS, Windows, or Mac.

4 min
TrainingRead

Training Management in Lynx

Create training courses, assign them to staff, track completion, and configure assignment notifications.

9 min
UsersRead

Configuring User Permissions

Understand Event roles, confidential access, email-review access, and category-level permissions.

7 min

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